| You guys give Used Car Sales a good name! By DR. Jim Ed Watson Jul 21, 2010 |
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Hey, this is Jim Ed Watson from Jackson,MS. I just wanted to let you know that my wife and I just bought a Mercedes GL450 and had it delivered. I really enjoyed this experience. Buying a car can be very stressful as you already know. Phillipe has done an exceptional job. He was very professional and honest with me from the beginning until the end, and beyond. He seems to be “working for me” not just “making a sale”. I particularly liked communicating via text after meeting him on the phone first. It allowed me to continue about my day and take care of business at the same time. It allowed me to have private conversations with my spouse about various issues so that we could make prompt decisions and get all of our questions answered. The other benefit is that it seems to filter the sales BS and gets things accomplished very efficiently. I'm sure it allows him to also do other things while still serving me as well. It keeps a record of what questions have been asked and what has been agreed upon by both parties. I think Phillipe is a man with integrity and works very efficiently. This is the first time I've bought a used car. You guys give Used Car Sales a good name. Thank You, Jim Ed Watson |
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| I recently purchased a vehicle! BBy ALPHABAILBONDS - Mar 17, 2010 |
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I bought a 2007 BMW Z4 from Donald over at Expo Motor Cars last Friday, and the experience has been nothing but excellent. The car was purchased as a gift for my mom, and I was excited to give it to her that night so I took it home before they had a chance to detail it and fix some other minor issues I noticed (slight rust buildup on the brakes and bad wax job). Donald said bring it back to him on Monday and he would take care of it for me. We dropped the car off on Monday, and by Tuesday it was ready. Not only did they repair what they said they would, but Donald even took the car to BMW for me and got us a new additional key that did not come with the vehicle at no extra cost. I'll admit that I was a a tad apprehensive about dealing with these guys after reading some of their reviews, but I figured no company is perfect, and the price was to good to at least not give it a shot. I am glad I went, and I can't speak as to anybody else over there, but I can tell you Donald is a good guy, and if he tells you he will do something, rest assured he will (By the way, not only did he take care of the problems, but he also updated me at different times as to where they were in the process.) So ultimately, if you see a car you like, give Donald a call, I am certain he will treat you right. |
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| i just bought a car from them. By Michael - Aug 17, 2009 |
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i just bought a blue Audi A3 with a performance package from them, i dealt with donald over the phone and he tried to make everything as smooth as possible. we negotiated a very nice price (well below kelly blue book price, but dont tell them that!) a when there was a mishap between my bank and the dealership HE called them and took care of it. i work in human resources, and when an applicant walks into my office with an entitled attitude like theyre doing me a favor they dont get treated well. so if you walk into a dealership with an entitled attitude, no idea where your finances lie, or with a chip on your shoulder, youll have a bad experience anywhere you go. P.S. just like with every other dealership, i had to talk the price down, i had to keep my guard up for the "extended warrenties" all the usual stuff a consumer should be prepared for. i researched on google "how to buy a car" and i was successful in negotiating a smart price, checking the car for any defects (there were none) and getting the carfax, it was a breeze. if you like fast cars that stand out, buy from them! |
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Great communications TX to PA |
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BMW : 911 (#350255197795) |
US $19,991.00 |
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everything was perfect exept I paid 700 dollars for shipping |
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BMW : SLK-Class (#350250231692) |
US $38,993.00 |
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Car as described. Quick easy transaction. My wife should love it. |
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BMW : SL-Class (#350250655630) |
US $34,500.00 |
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Excellent seller, fast delivery, item described as it is, will buy again...A++++ |
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Land Rover : Range Rover Sport (#350231263699) |
US $37,500.00 |
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Great service. They stayed on top of everything. |
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BMW : CLK-Class (#350244036814) |
US $34,500.00 |
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Billy & the Crew at ExPo are great! Great car and service!!! A+A+A+A+A+A+A+A+A+A |
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Land Rover : LR3 (#350246189895) |
US $27,807.64 |
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Good communication |
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BMW : S-Class (#350244449617) |
US $26,500.00 |
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Thanks! Highly Recommended, will deal again... |
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BMW : G-Class (#350232939877) |
US $91,991.00 |
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great buying experience! Car is clean and as expected. |
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BMW : GL-Class (#350237649124) |
US $37,500.00 |
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BEAUTIFUL PRODUCT & GOOD PEOPLE! |
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Hummer : H2 (#350238583715) |
US $31,500.00 |
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quick and easy transaction, car as described, no problems |
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BMW : GL-Class (#350227851987) |
US $36,500.00 |
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Just as described! Very responsive & professional staff made this easy! Thanks!! |
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BMW : 911 (#350228361559) |
US $20,600.00 |
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RIK , EXPO VERY EASY THANK YOU WE LOVE OUR CAR |
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BMW : S-Class (#350227857514) |
US $69,991.00 |
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This was one of the best experiences I've ever had buying a car. Rick was great -- (#350218599561) |
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Thank you, Zack, for making our 2008 BMW 535i a delightful experience. Thanks! -- (#350188306764) |
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every thing perfect ********* will do buis again ask for rick -- (#350200876332) |
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EXTREMELY PLEASED WITH THE VEHICLE,AND THE SERVICE WAS EXCELLENT. GREAT TEAM!!!! -- (#350196401111) |
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This seller was very helpful. I made an overbid mistake and he understood. -- (#350183977648) |
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Beautiful car!! First rate service. 5 Stars all the way! Thanks EXPO!!! -- (#350169542027) |
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Awesome car! Great Deal! Definitely buying my next car from EXPO. thanks -- (#350169044882) |
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Thanks for your cooperation -- (#350164565685) |
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An Actual Customer Comment
"I bought a VW Cabriolet from EXPO MOTORCARS. The car was represented very accurately and honestly. Mike, the contact person that I dealt with following my high bid, was a true southern gentleman and the transaction proceeded smoothly. I would definitely do business with EXPO MOTORCARS again! I wish more eCommerce transactions proceeded like this one!" Regards, GJA - California |
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An E mail Sent by an Actual Customer
Mike - Thanks again for sending my red BMW 530i off today. Hopefully you have received the wire transfer by now. I guess the last hurdle is for me to receive and check out the car. If it is as good as your auction description and there are no surprises you will have another successful auction and extremely good feedback from me. By the way, I checked with many of your eBay customers and every one was happy with their purchase from you. You are obviously doing a great job and establishing a superior reputation for honesty and integrity in internet car sales. Brad. - Illinois |
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A Feedback left by an Actual Customer
Item: 536226562
Praise: MIKE, AT 140 MPH ON I-10 I COULDN'T GET THE EAR TO EAR SMILE OFF MY FACE, THANX! Florida |
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A Thank You Card from an Actual Customer
"Mike, Thank you so much for the beautiful, beautiful car. I love it so much and am very pleased with the service I was provided by you and your entire staff. I Recommend you all the time. Thanks, Carmie H. - Oklahoma |
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A Thank You E Mail from an Actual Customer
I have been very pleased with the quality of the BMW 325 which I purchased from you in March '01 through ebay. Obviously, pleasure was the feeling on the return drive, via 1-10, from Houston to South Alabama; pleasure is still the feeling now at 3,000 miles since acquisition from you. Only repair necessary to date --- one tail light bulb for 79 cents. My if all goods purchased performed as well! Just a thanks for true and honest representation of your product. H. Bivins - South Alabama |
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A Thank You E Mail from an Actual Customer
Mike, I got my car, I love my car, and you and your staff were so easy to deal with and understanding, I already recommended you to someone I know who is the current high bidder on the red bmw convertible!
thanks again,
Ralph J H - New York |
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A Thank You E Mail from an Actual Customer
Hi Mike!
I can't begin to tell you how much we are enjoying the car. It's all you said and more! We will definitely be back, along with many friends who wouldn't believe buying on the web could be as good as this. It's been a real pleasure. Thanks for everything!
Betty - Indiana
P.S. If you ever get up our way, please feel free to stop in and say hi! |
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A Thank You E Mail from an Actual Customer
Dear Mike,
It was such a pleasure to work with you and your team at EXPO MOTORCARS. I got the car that everybody loves, even the Mercedes dealer in Phoenix. I believe this is one of the best decisions I have ever made in my entire life. Thank you so much. I have a good connections of people in Los Angeles area who are currently looking for luxury cars. I will certainly recommend EXPO MOTORCARS to them. Jack L. - Arizona |
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A Thank You E Mail from an Actual Customer
Dear EXPO MOTORCARS,
What a great car. Made it back at 4:30 a.m.! Too much fun to drive to spend the night! Dianne loves the car (even the BBS wheels...they look much better in person than in the pictures!). I've never completed car paperwork this fast. Thank you! And the big surprise is that the car is certified! The certificate and and service "credit card" were with the manuals. 6 yr/100k! Actually, I had someone from Ebay offer me $2000 to sell it to him today. No way! You've got a great toy store. Maybe next time I can spend more time looking around!
Thanks again! Casey and Dianne D. - Colorado
P.S. Proud owners (over time of )'70 2002, 76 530i, 81 320i, 97 M3, 98 540i, 99M3 and the end of the line....M5! |
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A Thank You E Mail from an Actual Customer
My car arrived as described. The only thing missing was the CD Changer magazine. Leslie, told me to purchase one and send in the receipt. I have purchased one, but I am going to absorb the cost myself. It was a small expense and you folks have been very flexible with me. I really like the car. It rides and drives very nice.
Overall, it is a very nice automobile. I would not have any second thoughts about purchasing from you again. I appreciate doing business with you and hopefully we can do business again in the future. I will also try to send you some business, although some people thought I was nuts for making such a large purchase sight unseen. Then when they saw the car, they changed their minds.
Good Luck with your business.
Sincerely, D. Evans -Tennessee |
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A Thank You E Mail from an Actual Customer
The car I received is great and this combined with your willingness to go the "extra mile" to have me as a happy customer is just great! My mother is going to buy a car in the next month or so. She was understandably afraid to buy a car over the internet. However, after I shared my experience with her, she became more comfortable with this idea and asked me to help her out. I like the service from you and will not go anywhere to buy a car except buying it at EXPO MOTORCARS. Hence, I will be a client of yours again and I hope many more times. Keep up the great job and feel free to share my comments with your coworkers and customers! I will also be willing to take phone calls from your prospective buyers and talk to them about the great experience I had with your dealership.
Thank you, Stan S. - California |
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A Thank You E Mail from an Actual Customer
Scott, I would like to thank both you, and Leslie for the pleasant and professional experience of buying an automobile from you and EXPO MOTORCARS. The Viper was as advertised. What a beautiful car. My wife thought it was beautiful also. I would recommend that anyone looking for a high end or special automobile should go to your website or call EXPO MOTORCARS. Once again thanks Scott and Leslie for your help in making my buying experience easy and pleasant.
Robert A.-Kansas |
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Actual E Mails Exchanged from Actual Customers
Q: Hi, I'm about to purchase a car from expo-motors and wanted to make sure you did enjoy your experience. How was shipping?
I appreciate it.
Thanks, Stan R.
A: On a scale of 1 to 10 - 10 is excellent - I give it an 11 !
The car was *exactly* as described & pictured. The car was in excellent condition, The shipping was affordable & painless (they arranged it. $800 to ship via truck). It took 8 days to get from Texas to California. They return emails, they call you back, and will respond to all questions & concerns you may have. Plus the prices are fantastic! I got mine below wholesale!
Hard to believe we are "Mail ordering" cars now isn't it??
But I would do it again with Expo in a heartbeat!
Hope that helps!
Harry. |
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A Thank You E Mail from an Actual Customer
Leslie, The car is wonderful and so was the customer service. It is hard to believe that we "Mail Ordered" a BMW !!
We will definitely be buying our next car from you all !!!
You can use me as a reference anytime!!!!!!!!
Gratefully, Harry L.T. -CA |
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A Feedback left by an Actual Customer
Item:#1872267012
Praise : Bought 60k car without seeing it.. Looks like Glass:) Flawless. Thanks Expo. SO. CA |
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